At AddCar Scandinavia, we care about your privacy. That’s why we only collect personal data if we have a good reason to do so. That’s also why we want to communicate transparently what we do with your personal data.
This Privacy Policy explains the types of information we may collect from you or that you may provide when using our Services. This Privacy Policy also describes AddCar Scandinavia’s practices for collecting, using, maintaining and processing information.
For the purposes of EU data protection law (GDPR), the data controller of the data processed through the Services is the Customer who makes available and grants access and use of the Services to anyone on its behalf. For data retained through the website or data processed not through the Services (i.e., contact details of potential customers or resumes sent to us from potential employees for the purpose of engagement with AddCar Scandinavia), we are the controller (the “Controller”).
Who are we?
AddCar Scandinavia is a car rental franchise offering car rental services throughout the world.
The company behind AddCar Scandinavia is Albiorix Aps. Our registered company number is 34455945 and our registered office is at Gothersgade 11, 1123 Copenhagen, Denmark.
Our VAT number is DK34455945.
For ease of reference, we will further refer to ourselves using “we”, “us”, “our” or “AddCar”. “You”, “your” or “yours” means the organisation/individual using the Services. You can reach us at reservation@addcar.com.
Which personal data do we collect and why?
If you just visit our website, we will collect personal data. We will only collect personal data in the following instances:
Below you can find what type of personal data we collect, what we use it for and how long we will keep it:
We cannot be sure to address you correctly if we don’t know who you are - and if you enter into a contract with us we will need to make sure we know who we are dealing with. We will keep this information in our customer database for at five years as a legal requirement. You can always let us know if you no longer want us to keep this information.
Please do note that for as long as we have an ongoing contract we cannot remove this information from our databases as we will need it to execute the contract. And even after our contract has ended, we may be under a legal obligation to hold on to some of this information for a bit longer. For example: under accounting legislation we must keep copies of our invoices which may mention your name or address.
2. Phone number and email address
This is so we can easily contact you. In principle, we will never contact you unless it is to answer a question, if we are working on an assignment for you or if you have applied for a job with us.
We may also use your email address to send you our newsletter. We do not want to spam you and we understand if you would rather not receive newsletters. If that is the case, you can always let us know, or you can unsubscribe from our mailing list using the link you can find at the bottom of each newsletter.
As is the case for your name and address, we will keep your email address and phone number in our customer or candidate database for as long as you do not object to us keeping it. If you no longer want us to keep this information, you can also always let us know.
Please do note that for as long as we have an ongoing contract, we are not able to remove this information from our databases as we will need it to execute the contract. And even after our contract has ended, we may be under a legal obligation to hold on to some of this information for a bit longer.
3. IP-address, Preferences & Data provided through our car rental services
If you enter into an agreement with us, you will get access to our car rental services.
If you make use of our car rental services, we may collect other personal data, such as your IP-address or your browsing preferences, as well as other personal data that you voluntarily provide us with through our car rental services. This information is either required to operate the Services when you register and open an account or will help us tailor our services to you.
If you stop using the Services, we will only keep this data for a period of five years after the end date of our contract with you. After that period of time, we will delete this data.
4. Information provided during job applications
If you apply for a position with us, you will provide us with personal data in your cover letter and your CV (such as: your grades, which schools you went to, previous jobs, etc.).
We will save your contact details, cover letter and CV of every job applicant in our candidate database and may contact you in the future regarding job openings that may be of interest to you. Of course, we will delete all this information from our candidate database if you don’t like us holding on to it. Just let us know at HR@addcar.com.
5. Payment Information
Information related to your credit card, debit card, and/or other payment information to process payments in connection with your orders. We do not store any credit card data while making a reservation on our website. This will go through a third party provider, Stripe.
How do we collect your data?
From You: We collect personal information from you directly. We may also collect personal information from you indirectly, including through your use of our Site and/or Application and/or where we draw inferences about you (both as described above).
Communication & Interactions with AddCar Scandinavia
You can contact AddCar through the link Your Data on our home page and get information on which data is stored and request deletion.
Third Party: We do not source data from third parties.
Cookies: Yes. We use cookies to:
What are cookies? Cookies are small files which are placed on your computer when you visit a website. Cookies are saved in your browser’s history and you can always delete them. You can also adjust your browser settings to prevent cookies from being saved on your computer.
There are two main types of cookies that can be set:
Cookies play an important role in helping us provide effective and safe Services. Below is a list of commonly used cookies and the purposes that apply to them. This list is not exhaustive, and describes the main reasons why we typically use cookies:
How do we protect your personal data?
We take measures to ensure that your personal data is kept private!
We work hard to protect your personal data against unauthorized access or disclosure. To do so, we take organizational measures to ensure that access to your data is restricted to those employees or agents who need to have access to it to help us process it. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We also take a whole range of technical measures to protect your data. Technical measures include, for example, encrypting all personal information (in transit and at rest), user access management, vulnerability testing & employment of continuous monitoring technologies.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
If you want more information about the measures we take, email us at reservation@addcar.com for more details.
Do we share your data with others?
We will never sell your personal data to another party!
We do use the services of the following external data processors:
We have entered into a data processing agreement with each of these external data processors which obliges them to only process your personal data based on our instructions and in compliance with this Privacy Policy.
These data processors will also have to take sufficient precautions to prevent the loss of your data. Some of these external data processors may be based in the United States and have certified their compliance with the EU-US Privacy Shield Framework, which means they will respect comparable data protection standards as those that apply in Europe.
You should know that in the following exceptional circumstances, your data could also be shared with others:
We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy and the General Data Protection Regulation (GDPR), and we have the necessary legal contract in place to fulfil these services.
Where do we store your data?
We are committed to ensuring the security and protection of our platform infrastructure and the data it contains. Our platform infrastructure is hosted on servers located in Europe, specifically in France and Portugal. We collaborate with leading data center providers, Microsoft Azure and AR Telecom, who are renowned for their excellence in cloud services and data center solutions.
Our data center providers adhere to the highest standards of security and compliance, holding multiple industry-recognized certifications, including SOC 1, SOC 2, SOC 3, CSA, and ISO/IEC 27001. These certifications affirm their commitment to maintaining robust security controls and practices to safeguard our platform infrastructure and its data.
To ensure the confidentiality, integrity, and availability of the data, we have implemented stringent security measures. All data transmitted to and from our platform is encrypted using advanced encryption protocols to protect against unauthorized access during transit.
Additionally, data stored within our platform is encrypted at rest, further enhancing the security of our data storage systems.
While delivering our services, we may enlist the assistance of third-party providers to manage data, and these providers are chosen based on their capacity to ensure the implementation of suitable technical and organizational measures that align with data privacy and security requirements.
Privacy of the data processed using the Services
While this Privacy Policy is meant to address the privacy concerns of our customers, you probably also want to know what we do with the data that you process using AddCar Scandinavia.
Can we change this Privacy Policy?
We may change this Privacy Policy from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Your rights
You may request us to send you a summary of the personal data processed about you. If you feel that your personal data has been processed incorrectly or incompletely, or if you feel that such processing was unnecessary, then you also can ask us to edit, supplement or erase your personal data from our databases. Under the applicable privacy legislation, you also have the right to the following:
If you feel we have failed to respond correctly to a request for information, you have the right to lodge a complaint about us to the UK Information Commissioner’s Office (https://ico.org.uk/) or with the relevant authority in your country of work or residence.
If you have any further privacy concerns or if you want to exercise your rights, you can contact us via mail on reservation@addcar.com.
Policy review
This policy was published by addCar IT department on June 6, 2024 and will be reviewed periodically on an annual basis.
