CONDITIONS
Dear
customer, thank you for inquiring about our terms and conditions. For precise
information you will need to search for a car at a specific location because
each location and each car group has specific set of terms and conditions.
Here is a general overview of terms and
conditions
Age:
Each location and each car group has
specific age limitation. Please make a search on our reservation page for
detailed information.
Rental rates:
addCar car rental rates are 24-hour day
rates including vehicle and insurance. Fuel expenses are not included.
Payment:
As a form of payment, we accept the
following credit cards: VISA, and Master Card. Renter allows a deposit plus the
estimated rental cost to be drawn from the credit card at the beginning of rental
to cover any excess/self-risk, fuel, penalties, or any other unforeseen cost.
Final statement will be done soonest possible after check-in of Vehicle. No
cash payment is accepted.
Additional driver:
This is possible against a fee. Please
make a search on our reservation page for detailed information.
Mileage:
In most cases there is free mileage,
however some have restrictions. Please make a search on our reservation page
for detailed information.
Penalty for smoking or extra cleaning:
Smoking is strictly not allowed in the
rented vehicle. In case of smoking in vehicle or in case of excessive cleaning
from either dirt of animal hairs, the Renter will change a full cleaning of the
car at minimum 150,00 EUR plus VAT.
Identifications required:
At the time of rental Renters/drivers
are required to present a valid passport/ID and driving license. All drivers of
Vehicle should be holders of B-category driving license for 2 years at least.
Those Renters, whose driver's license is written in non-roman alphabet, need to
have the international driver's license or translation approved by official
office.
Collision and Damage waiver (CDW)
Each location and each car group has
specific excess amounts. Please make a search on our reservation page for
detailed information. The Renter will be held liable for any damages to the
vehicle also including tires and disks even if the Renter is not personally
responsible for the accident. In case of total vehicle loss renter's
liability is depending on the car group; more information can be found on the
rental agreement. The CDW does not cover damages of interior and interior
accessories and does not cover windshield cracks. The Renter will be
responsible for full amount of repair cost/full vehicle value in case of
vehicle total loss if the damage has been caused by an act of negligence,
caused under influence of alcohol or other narcotic substances or insurance
company classified accident as a non-insurance case /serious traffic rules
violation/. The Renter is liable to pay full amount of the repair costs of the
rented vehicle in case an accident or substantial damage has not been duly
reported to the police and addCar plus 50,00 EUR per day for each day the car
is out of production.
Theft Protection (TP):
Each location and each car group has
specific excess amounts. Please make a search on our reservation page for
detailed information. In case of theft of keys, remote control and/or
registration certificate are stolen with the car Renter will be responsible for
the vehicle up to full value thereof.
Super Collision and Damage Waiver (SCDW):
By accepting and paying an additional
fee per day Renter's liability for damages is waived. Each location and each
car group has specific SCDW fees. Please make a search on our reservation page
for detailed information. SCDW does not cover damages of interior accessories,
nor does it cover in case of negligence, caused under influence of alcohol or
other narcotic substances. Neither does it waive any liability in case of theft
of the vehicle.
Check out/in:
Check in and out of car is free of charge
during office hours; outside office hours a fee is applicable. Renter is fully
responsible for repair costs for any damages detected on the car not clearly
marked on the Rental Agreement. A representative from addCar may not be present
at time of check-in and the Renter agrees that final statement and assessment
of any damages may take place without the presence of Renter and agrees that
any charges that may occur from this can be debited Renter later; but not more
than 48 hours after return of the vehicle. If the vehicle is returned more than
59 minutes after agreed time according to the Rental Agreement the car is
considered missing, and all insurances are null and void. In such cases Renter
may charge another day´s rent according to rate chart of one-day rentals and/or
report the car stolen to the police.
Driving restrictions:
Driving is allowed without restrictions
in the territory of the country where you have rented the car. Any driving
outside the area is forbidden without written permission. In case of violation
of this rule the Renter is fully responsible for all cost in case of damage of
the vehicle; a fine of 400,00 EUR is applied. Each location and each car group
has specific border which are allowed and different fees. Please make a search
on our reservation page for detailed information.
Refuelling costs:
The Vehicle will be supplied to the
Renter with a full tank of fuel. If the Vehicle is returned with less than a
full tank of fuel, the Renter must pay a refuelling service charge depending on
country. Please make a search on our reservation page for detailed information.
Penalties:
1) The Renter is fully responsible for
all traffic and parking fines obtained during the rental and any other breach
of law and its consequences.
2) If the fines described in paragraph
(1) are paid by addCar, the Renter will be charged the full amount of the
penalty and a handling fee depending on country.
3) Upon Renter's request, addCar will
supply him/her with a copy of any violation notice that originate from his/her
use of the Vehicle and have been paid by addCar.
4) In case of lost car documents Renter
will be charged 250,00 EUR plus 50,00 EUR per day when the car cannot be used;
maximum 500,00 EUR.
5) In case of lost car keys Renter will
be charged 250,00 EUR plus 50,00 EUR per day when the car cannot be used;
maximum 500,00 EUR.
6) If rental company receives request
from police about driver`s details, the renter will be charged for every
request 15,00 EUR without additional notice
Technical fault:
In case a car suffers from a technical
fault or damage, which is due to misuse, negligence or other caused by the car
renter/renters, the car renter/renters is liable for the direct and potential
indirect repair costs in full. If the car is under warranty, the car
renter/renters is only liable for the related costs, which are not covered and
compensated to the car rental by the warranty.
